Success Story: Ewing Automotive
Over the last 12-18 months the Ewing Automotive Group has been focusing on ways in which it can enhance their customers' experience and reduce any friction in doing business with them. This focus spreads across their 4 different locations and consists of all 4 departments (Sales, Services, Parts and Finance).
Learn why Ewing Automotive Group chose GoTo Connect as its business communications partner and how it plans to “take the customer service experience at a car dealership and turn it upside down.”
Ewing Automotive, a fourth-generation family-owned business in Plano, Texas and was founded in 1940. It now operates four dealerships including Mercedes-Benz, Buick GMC, Subaru, and Vinfast (an electric car manufacturer) and employs approximately 650 staff.
“I am amazed at how easy GoTo is to use, the fact that I don’t have to call my IT dept anymore to move dial plans around and it’s so easy I can do it in house”
-Bob Calabrese
Client Relations Director