Un-miss your opportunities

Imagine every call, every click, and every conversation opening a door to growth and customer loyalty.

An all-in-one CX platform.

Deliver great experiences, every time

Many businesses struggle to deliver standout experiences, worried that making meaningful connections requires massive resources and complicated technology. But what if you could foster genuine customer loyalty without a huge team or breaking the bank?

You can. Get inspired by Connect CX—your guide to stronger, smarter customer relationships.

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Enhance CX: Unlock richer conversations with multichannel engagement

Engage your customers where it matters most by embracing multichannel communication. Learn how connecting across phone, chat, email, and more can strengthen relationships and create memorable, impactful experiences.
Enhance CX: Unlock richer conversations with multichannel engagement

Built to help you capture every opportunity

Most communication solutions force you to settle for less: less visibility, less flexibility, and less growth.

Connect CX is built to empower small and midsize businesses with the omnichannel capabilities, insights, and automation typically reserved for enterprises. Reduce manual work, streamline every workflow, and make each customer encounter count-turning missed chances into opportunities for loyalty and growth.
Un-frustrate your customers: Experience effortless CX
Customer frustration is soaring and every missed message, delayed reply, and scattered conversation can cost your business. Don't let outdated tools hold you back. With Connect CX, you can turn disappointment into delight, delivering seamless, modern experiences that keep customers coming back.
Small business owner using GoTo Connect CX platform tools with ease.

GoTo Connect CX allows users the ability to work seamlessly across voice, webchat, SMS and more.
Un-waste your budget: Modernize without breaking the bank
Why throw good money after bad, outdated systems that only cause headaches? See how Connect CX helps you escape the traps of disjointed and overpriced tech with a remarkably affordable, all-in-one platform. Modernize your customer experience with all the channels, insights, and automation you need, without the sticker shock.

Un-silo your customer communications: Consolidate and connect
Multiple channels. One easy experience. With Connect CX, unify all your channels on a single screen. Not only can teams work smarter and faster, but customers get the seamless multichannel interactions they expect--no matter where they reach out.
Young professional using GoTo Connect AI on her phone to provide seamless communication with her customers.

More AI Insights


On-demand webinar
AI: Transforming How We Connect with Customers
Explore the transformative power of artificial intelligence in customer and employee engagement in this thought leadership webinar, where industry experts from GoTo reveal key trends, practical strategies, and real-world examples to help organizations drive better business outcomes with AI.
On-Demand Webinar Cover, AI Transforming How We Connect with Customers

What our customers are saying

"GoTo Connect enables us to deliver a true omni-channel experience. Some customers want to call, others prefer chat or text, and now we can meet everyone where they are—all from one platform."
Robert Copeland Director of Strategic Initiatives, Versitech LLC
"Patients will often tell us how great our team is at making sure their questions are answered and they get a call back. GoTo has helped us grow and provide more compassionate care."
Bailey Toledo Patient Access Manager, Vista Healthcare
"We were able to replace two providers with one solution, simplifying everything for our team and saving money."
Jeff Hanlon Franchise Owner, MaidPro
"GoTo Connect is everything you need in one place instead of having all those point solutions."
Armando Kling Senior Telecom Engineer, MV Transportation


Ready to elevate your customer interactions with Connect CX?

GoTo Connect, Talk to an expert
Talk to an expert