As KAD Dental Staffing grew and began handling between 4,000 and 6,000 phone calls per month out of their call centers, they became concerned that their existing phone system wouldn’t be able to keep up. Luckily, they didn’t need to look very far – many of their dental office clients were already using GoTo’s GoTo Connect. KAD Dental Staffing also looked to GoToAssist as a solution to support remote employees with their phone or computer related issues.

Once GoTo Connect was implemented, the firm saw immediate improvements in their ability to manage call flows. Read the full case study to learn more!