Revolucione su concesionario con GoTo Connect
Potencie su concesionario desde ventas hasta el servicio técnico, todo ello desde una sola aplicación.
Ofrezca una experiencia excepcional para impulsar las ventas y desarrollar la fidelidad.
Descubra cómo las herramientas basadas en IA y una comunicación omnicanal perfecta pueden revolucionar la experiencia de sus clientes. GoTo Connect garantiza que los empleados y los clientes estén en contacto tanto si está cerrando un acuerdo como si programa una cita de servicio.
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No se pierda nunca ni un mensaje.
Interactúe a través de varios canales y ofrezca asistencia personalizada en todos los departamentos, desde cualquier dispositivo. -
No pierda ni una sola venta.
Mejore la gestión de clientes potenciales, la colaboración en ventas y el seguimiento de los clientes para aumentar las ventas y hacer que se mueva el inventario. -
No se pierda nunca ni una conexión.
Centralice la comunicación con un único número de concesionario para llamadas, mensajes de texto y actualizaciones de vídeo en directo.
Everything your dealership needs to communicate, collaborate, and elevate customer experiences
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Phone System
Modernize communications
Customize your own cloud-based phone system with 100+ features, including unlimited call routing and auto attendants — easy to deploy, manage, and scale. -
Connect CX
Increase satisfaction
Engage customers across voice, WhatsApp, social, SMS, and web chat while leveraging AI tools to streamline operations and enhance self-service capabilities for administration. -
Contact Center
Elevate performance
Connect with customers effortlessly, boost support, and resolve issues with intuitive AI-driven tools and real-time analytics for optimized interactions.
Featured Dealership Integrations
Seamless integrations and partnerships with leading CRM and Dealer Management Solutions (DMS)
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Tekion
Unify your automotive retail ecosystem to deliver a seamless experience for both customers and dealership staff. -
Car Wars
Enhance call tracking, improve customer experience, and access actionable metrics fully integrated with all major dealership CRMs. -
Communify
Boost customer satisfaction and employee efficiency with comprehensive displays of client information at your fingertips. -
Purple Cloud
Manage all engagements seamlessly with call tracking, texting, and chat fully integrated with all major dealership CRMs. -
Momentum
Increase sales, improve transparency, and boost loyalty — with communications directly into Momentum CRM.
If you are an automotive vendor and want to connect, check out our API marketplace.
Features built for exceptional customer experience
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Voice, Video, Chat
Streamline communication into one system — call, text, and fax from the same number. -
Attendant Console
Easily handle incoming calls, call routing, and transfers in one consolidated hub. -
Unified Admin
Streamline management with all your communications settings in one place. -
Integrations
Connect your preferred CRM and DMS (Dealer Management System) tools seamlessly. -
Virtual Fax
Send and receive faxes online without a machine or separate phone line. -
Mobile App
Use the top-rated GoTo app to make calls and meetings on mobile, desktop, or web. -
Reporting & Call Recording
Train team members and resolve disputes with comprehensive call recordings. -
SMS Node for Dial Plans
Send automated text responses and app download links to callers. -
Campaign Registration & 10DLC
Register in the GoTo Admin Portal to ensure compliance (10DLC). -
Call Source Tracking
Track source of incoming calls through our partners to measure ROI. -
Partner ROI Reports
Access partner ROI reports to demonstrate value and ROI. -
Mobile App Attribution
Track all activity in your CRM and ensure mobile adoption.
One communications platform for the entire team
Unlock peak performance
- Access customer history instantly through seamless CRM integration.
- Keep leads warm with automated follow-ups by call, text, and emails.
- Close deals anywhere by voice, video and a world-class mobile app.
- Engage remote buyers with virtual vehicle tours through GoTo Connect.
- Manage dealership calls and texts right from your dealership number.
- Receive AI-generated meetings summaries, key points, and actionable next steps
- Enlist message assistant for help writing and responding to messages faster
- Quickly see post-call summarization and call notes, reducing admin for your sales and service teams
Vea cómo funciona GoTo para concesionarios
Caso de éxito: Larry H. Miller
Descubra cómo GoTo Connect ha ayudado a los concesionarios Larry H. Miller a ofrecer asistencia a más clientes con mayor eficiencia gracias a un servicio de atención al cliente impecable, sin importar desde dónde.
Caso de éxito: BMW de Murmura
Superar las desventajas de un sistema de telefonía antiguo puede abrir la puerta a un crecimiento sin precedentes y a nuevas formas de trabajar. Descubra la historia de un concesionario que ha dado el paso.
eBook: GoTo para distribuidores
Obtenga la guía para ver cómo el sistema de telefonía en la nube líder de GoTo y las herramientas de interacción con los clientes ayudan a su concesionario a llegar a los clientes allá donde estén.
Esta es su oportunidad para transformar su concesionario
No deje ninguna llamada sin responder. No pierda ni una sola venta. GoTo Connect le ofrece todo lo que necesita para estar en contacto en los momentos esenciales.
FAQs
GoTo Connect offers a suite of tools designed to enhance communication and collaboration within automotive dealerships. These tools include:
- Unified Communications: Combine voice, video, and messaging into a single platform for seamless communication.
- Contact Center: Manage customer interactions efficiently and effectively with advanced routing and reporting.
- Online Meetings: Conduct virtual meetings, webinars, and training sessions with ease.
- Team Messaging: Collaborate in real-time with instant messaging and file sharing.
Yes, GoTo Connect can significantly improve customer service in automotive dealerships with features such as:
- Interactive Voice Response (IVR): Automatically route calls to the appropriate department or agent.
- Call Recording: Monitor calls for quality assurance and training purposes.
- Customer Relationship Management (CRM) Integration: Connect with your existing CRM system to provide personalized customer experiences.
GoTo Connect offers a range of tools that enable effective management of remote teams, including:
- Video Conferencing: Conduct face-to-face meetings with remote employees.
- Screen Sharing: Collaborate on documents and presentations in real-time.
- Remote Access: Allow employees to access company resources from anywhere.
GoTo Connect integrates with a variety of popular automotive dealership systems, including CRM platforms, inventory management software, and point-of-sale systems. This ensures a seamless workflow and minimizes disruption.
Choosing GoTo Connect for your automotive dealership offers several benefits, such as:
- Improved efficiency and productivity: Streamline communication and collaboration processes.
- Enhanced customer satisfaction: Provide better customer service through advanced communication tools.
- Reduced costs: Consolidate multiple communication systems into a single platform.
- Scalability: Easily adapt to your dealership's changing needs.
- Reliability: Enjoy a robust and reliable communication solution.